Leveraging our CMMI Level 3 process expertise, we provide a wide range of support and maintenance services to maximize your mission- critical applications.
Application Support & Sustainment
A tiered support structure, adequately staffed with IT professionals thoroughly knowledgeable of your organization’s design and architecture, application source code, testing models, ability to make programming changes/bug fixes and provide helpdesk support.
Application Deployment & Release Management
Our refined CMMI release management processes coupled with our deployment experience allow us to identify automation processes that will lead to heightened efficiencies.
Configuration & Change Management
We begin the CMMI based configuration management process by assessing and documenting existing configurable entities (i.e. source code, test case, assets etc.) to achieve our baseline. Change management processes such as performing impact analysis and effort and cost estimation are employed as changes arise.
Continuous Process Improvement & Governance
Our continuous process improvement processes deliver shorter and sharper focused project reviews, assessing programs with consistent process and product metrics as well as risk and issue management.
Help Desk Support
Professional, knowledgeable frontline technical and application support for hardware and/or software systems 24/7/365.